ON-SITE INTERVENTIONS AVOIDED IN 2 OUT OF 3 CASES.
MARS Remote Service
We can be with you fast. But in the best case we do not even need to be. With the help of our modern MARS Remote Service, all control information relating to your machine is immediately available to our experts. For a fast and accurate diagnosis. Consequently in 80% of cases a visit by a technician can be avoided or at least shortened. After authorisation by your machine operator, we can also access your equipment directly and depending on the problem solve it directly or with the help of your employees.
The advantages for you
- Fast, accurate remote diagnostics based on your actual data
- Visual support from a high-speed camera
- Elimination or reduction of time spent by technicians
- Your systems can be up and running again more quickly
- Cost savings