ON-SITE INTERVENTIONS AVOIDED IN 2 OUT OF 3 CASES.

MARS enables our service experts to provide assistance and eliminate faults quickly on a remote basis, Fernwartung

MARS Remote Service

We can be with you fast. But in the best case we do not even need to be. With the help of our modern MARS Remote Service, all control information relating to your machine is immediately available to our experts. For a fast and accurate diagnosis. Consequently in 80% of cases a visit by a technician can be avoided or at least shortened. After authorisation by your machine operator, we can also access your equipment directly and depending on the problem solve it directly or with the help of your employees.

Service

Mediseal Service

Phone: +49 5207 888-100

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On-site Agent:

Körber Medipak Systems North America Inc.

Phone: +1 727 5326509

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The advantages for you

  • Fast, accurate remote diagnostics based on your actual data
  • Visual support from a high-speed camera
  • Elimination or reduction of time spent by technicians
  • Your systems can be up and running again more quickly
  • Cost savings

Downloads

MARS Remote Service

Overview on the Mediseal Remote Services

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